4.4: Connie’s Perspective on Documenting Conversations.

The DIY Property Management & Rental Renovation Course

Sections 1: Chat, ‘Live Sheets’, Getting Started, & Free Coffee.

1.0: Access to Discord & Livestreams (New Method) (5:46)
1.1: Course Bonus -- LIVE CHEAT SHEETS for Renovations & Management! (1:44)
1.2: Our Promise. Zero-Eviction Background, The Mission, & 80s *vs* Today's Management. (3:08)
1.3: Three Steps for Maximizing this Course. (1:21)
1.4: Mentoring & Help from Us. (1:35)
1.5: Legal Disclaimer & State Laws (VERY Important Option for You). (1:31)
1.6: **The URGENT FREE COFFEE: Tool for Mistakes Errors or Missing Info in the Course** (0:35)

Section 2: Tenant Leverage: Your Tool for Minimizing Stress & Problems.

2.1: What is Tenant Leverage (is it Evil or Necessary?). The Arnold Rule. (2:28)
2.2: The DANGER of NO Leverage. 4 BEST Types of Tenant Leverage (Super Important). (4:15)
2.3: Weakest Forms of Tenant Leverage & The School Rule for Lasting Leverage. (3:15)
2.4: Pitfall of Inspecting a Tenant’s CURRENT Property (Prior to Moving into Yours). (1:34)
2.5: Pitfall of Advanced Payment of Rent. (1:49)
2.6: Pitfall of Higher Rent & Security. (1:55)
2.7: The Reality of Co-signers. (1:54)
2.8: Unequal Leverage (Husband & Wife or Partners). (3:14)
2.9: Disclaimer on Credit - IT'S NOT ONLY ABOUT CREDIT. (0:14)
2.10: Extremely Important Psychological Leverage You Have & Contract Enforcement. (9:55)
2.11: The Prideful Landlord & DANGER. (1:25)
2.12: How the Property Provides Tenant Leverage. (2:49)
2.13: The Most-Basic Form of Tenant Leverage & “Incentives” for Rentals. (1:18)
2.14: Bonus Tenant Leverage Incentive 1: Rent Rate & Anti-Leverage. (1:41)
2.15: Bonus Tenant Leverage Incentive 2: Amenities & Pets. (2:06)
2.16: Bonus vs Core Tenant Leverage. (0:33)
2.17: Living Out Security Deposit. (1:19)

Sections 3: Inside the Minds of Tenants.

3.1: The Tenant’s Mindset of YOU Before they Meet You (The Scam Fear). (1:29)
3.2: Overqualified Tenants who 'Would just Buy' vs The Goal Tenant? (Special Leverage). (3:27)
3.3: Your First Impression to the Tenant (How should you Act?) Winning Tenants. (2:45)
3.4: Building Rapport with Prospective Tenants & Neighbors (What should you Say?). (5:54)
3.5: Behavior & Clues of an Unqualified Tenant, Denying Them, & Recession. (11:26)
3.6: Words & Lines of a Bad Applicant or Prospective Tenant. (4:31)
3.7: Non-Leverage Tenant Excuses *WITH EXCEPTIONS.* (6:36)
3.8: The Behavior of a Qualified Tenant. (1:11)
3.9: When to Trust your Gut Feeling & Rules. (2:53)
3.10: How Qualified Tenants vs Unqualified Treat Rentals. (4:04)

Section 4: Inside the Mind of a Landlord.

4.1: The Ideal Tenant & Anti Leverage & Note on Mildew. (2:46)
4.2: The Ideal Leveraged Tenant: What to Do if “Credit” Isn’t Used In your Area — Is there More to It? (2:34)
4.3: NEVER Rent to THESE Tenants. (2:27)
4.4: Connie’s Perspective on Documenting Conversations. (1:20)
4.5: Presenting Yourself as a Landlord & Relating. (2:14)
4.6: Documenting Conversations: Non-Emailed. (2:30)
4.7: Documenting Conversations: What does it Look like in COURT: Planting a Garden Scenario. (2:33)
4.8: Documenting Conversations: Convert Documentation & Common Non-Emergencies (That Seem Like Emergencies). (2:52)
4.9: Documenting Conversations: Actually Emergency & Insurance Loophole DANGER. (2:42)
4.10: Documenting Conversations: TRAINING & Regular Repair. Plumbing Leak. (2:53)
4.11: Documenting Conversations: Contractual Change: Adding Roommate or Pet. (1:59)
4.12: Documenting Conversations: ALWAYS Ask for THESE 2 Things via Email. (1:43)
4.13: Documenting Conversations: Dealing with Text Messages & AMAZON HACK. (2:21)
4.14: Documenting Conversations: NEVER DO THIS. WITH EMAILS. (0:35)
4.15: Documenting Conversations: Applicants & No Email & Court: IF It Wasn’t Documented. (4:24)
4.16: Documenting Conversations: NEVER Document like this UNLESS you do this OR use This Software. (1:44)

Section 5: The Ideal Rental Property [The 6 Levels, Type, Remodeling, Repairs].

5.1 [PLACEHOLDER] The Anti-Yeah But.
5.2: Location within City & Streets. (1:43)
5.3: Location within Neighborhood. (0:55)
5.4: Best Floor: Townhouses & Condos. (1:27)
5.5: Competing with Massive Apartment Complexes. (2:25)
5.6: Garage Space & Advertising ADUs. (0:49)
5.7: The BEST “AGE” of Property. (2:00)
5.8: Apartment Buildings & Neighboring Dogs & Noise. (1:45)
5.9: Homogeneity & ABCD Neighborhoods: The DANGER of CD & Inconsistent. (5:06)
5.10: Effect of Detached Guest Unit on Single Family Rent. (2:18)
5.11: Slumlord vs Professional Landlord. (1:59)
5.12: Tri-Level vs 2-Story. (1:08)
5.13: Shopping within an HOA. (2:42)
5.14: The 6 Levels of Remodels and BEST ROI Levels. (9:13)
5.15: ROI Renovation Danger. (4:38)
5.16: The Danger of Contractors [I was One]. (5:43)
5.17: The Danger of Fear in Construction LOSES YOU MONEY. (3:04)
5.18: The Easiest Property to EVER Renovate. (1:08)
5.19: Renovating your Home: Ground Zero. (2:48)
5.20: The "So I Don't Have to Later" Remodel and Perfection (4:32)
5.21: After Tour: Level 1 Remodel. (4:36)
5.22: After Tour: Level 2 Remodel. (3:57)
5.23: After Tour: Level 3 Remodel. (3:52)
5.24: Before Tour: Level 3-4 Remodel. (9:46)
5.25: After Tour: Level 3-4 Remodel. (8:21)

Section 6: Rental Renovations & The Uniform [With LIVE UPDATING Cheat Sheet Downloads] [More Sheets In Production]

6.1: The Uniform: Why Not LEAVE Properties as is? Why Bother Renovating? (1:36)
6.2: Walkthrough: Kevin’s Teardown of a House’s Uniform & Uniform Checkup. (6:15)
6.3: Walkthrough: Connie Teardown of a House’s Uniform: Prep for Renting Part 1. (25:04)
6.4: Walkthrough: Connie Teardown of a House’s Uniform: Prep for Renting Part 2. (10:14)
6.5: Walkthrough: Connie Teardown of a House’s Uniform: Prep for Renting Part 3. (1:42)
6.6: Rental Grade vs Over-Improved with Roof Example. (3:26)
6.7: Things I Keep in my Car. (1:35)
6.8: Walkthrough: Connie Teardown of a DIFFERENT House’s Uniform: Prep for Renting. (11:49)
6.9: Walkthrough FULL Renovation Plan [Fixer House]. (21:15)
6.10: Landscaping Photo Prep & Sprinklers. (0:45)
6.11: Walkthrough Kevin's Teardown of a House's Uniform: Prep for Renting. (8:35)
6.12: The Two Rules for a STRESS-FREE Life in Real Estate. (2:39)
6.13: Should you Repair Minor Damage like Garage Door? (1:36)
6.14: The “Standard Test.” (1:03)
6.15: Scaling with the Same Decisions Each Deal. (1:12)
6.16: Staging and Virtual Staging. (2:25)
6.17: The Model Home Cheat. (0:57)
Renovations: The Uniform: Air Conditioning. (1:05)
Renovations: The Uniform: Alarms & Cameras & Phraseology. (2:35)
Renovations: The Uniform: Appliance ROI Decision & Liability. (8:01)
Renovations: The Uniform: Baseboards, Quarter-Round, & Vinyl. (3:46)
Renovations: The Uniform: Baseboards [In-Person] with LIVE Cheat Sheet. (1:02)
Renovations: The Uniform: Blinds & Shades (3:12)
Renovations: The Uniform: Blinds IN PERSON. (1:02)
Renovations: The Uniform: Carpet Trifecta with LIVE Cheat Sheet. (1:33)
Renovations: The Uniform: Cabinets (3:43)
Renovations: The Uniform: Code: Easy Tip for PROTECTING from CODE ISSUES! (2:39)
Renovations: The Uniform: Concrete [and LIVE Cheat Sheet] (3:02)
Renovations: The Uniform: Closet Doors. (0:38)
Renovations: The Uniform: Doors & Closet Doors [In Person]. (1:25)
Renovations: The Uniform: Door Stops. The Good Kind Example. (0:20)
Renovations: The Uniform: Exterior Paint Colors WITH REAL EXAMPLES [and LIVE Cheat Sheet.]. (7:03)
Renovations: The Uniform: Exterior Painting: Lauren's Drive-By Commentary. (12:44)
Renovations: The Uniform: Exterior Paint (Often Forgotten). (0:11)
Renovation: The Uniform: Fireplace Examples (Details). (10:32)
Renovations: The Uniform: Fireplace Painting. (1:50)
Renovations: The Uniform: Flooring - Kevin's Favorite. (3:19)
Renovations: The Uniform: Garbage Disposals. (0:35)
Renovations: The Uniform: Grass vs Artificial Grass. (2:19)
Renovations: The Uniform: Hardware Consistency & Bathroom Consideration. (0:33)
Renovations: The Uniform: Kitchen Cabinetry, Warning, and Oak. (2:50)
Renovations: The Uniform: Kitchen Hardware. (1:21)
Renovations: The Uniform: Landscaping [CHEAT SHEET]
Renovations: The Uniform: Lights and Fans (6:11)
Renovations: The Uniform: Linoleum & 3D Example [Live Cheat Sheet] (1:41)
Renovations: The Uniform: Lock: Upside Down Cylinders for Door Locks [Cheat Link] (0:36)
Renovations: The Uniform: Medicine Cabinets. (0:32)
Renovations: The Uniform: Outlets & Switches. (1:55)
Renovations: The Uniform: Outlets [2-Prong] & NEC Code. (3:46)
Renovations: The Uniform: Patio Covers. (1:31)
Renovations: The Uniform: Paint: Eaves vs Wall Color (1:17)
Renovations: The Uniform: Paint: Interior WARNING about BLOW AND GO. (2:41)
Renovations: The Uniform: Paint: Interior Colors. (4:44)
Renovations: The Uniform: Paint: Sheens (Color Shine) for Exteriors. (0:37)
Renovations: The Uniform: Plumbing Finishes. (2:09)
Renovations: The Uniform: Roses (0:31)
Renovations: The Uniform: Sunrooms (0:51)
Renovations: The Uniform: Tiling Floors (Warning) (0:52)
Renovations: The Uniform: Toilets. (2:17)
Renovations: The Uniform: Tubs & Showers. (2:09)
Renovations: The Uniform: Vanities - The 3 Choices. (4:19)
Renovations: The Uniform: Vanity Mirrors. (0:42)
Cheat Sheet: [Live] 2-Prong Outlet Conversion - Cheat Sheet - Meet Kevin - Updated 8-29-2020
Cheat Sheet: [Live] AFTER CLOSING Cheat Sheet - Meet Kevin - Updated 8-29-2020
Cheat Sheet: [Live] Appliances - Cheat Sheet - Meet Kevin - Updated 8-29-2020
Cheat Sheet: [Live] Baseboard & Trim Molding Cheat Sheet - Meet Kevin - Updated 8-29-2020
Cheat Sheet: [Live] Basic Maintenance Cheat Sheet - Meet Kevin - Updated 8-29-2020
Cheat Sheet: [Live] Blinds & Windows Cheat Sheet - Meet Kevin - Updated 8-29-2020
Cheat Sheet: [Live] Cabinet Hardware Cheat Sheet - Meet Kevin - Updated 8-29-2020
Cheat Sheet: [Live] Cabinets (Old, Refurb, Contractor, Custom, & Ikea) Cheat Sheet - Meet Kevin - Updated 8-29-2020
Cheat Sheet: [Live] Carpet Cheat Sheet - Meet Kevin - Updated 8-29-2020
Cheat Sheet: [Live] Complete General Contractor 'Kevin Special' Cheat Sheet - Meet Kevin - Updated 8-29-2020
Cheat Sheet: [Live] Concrete, Pavers, Hardscaping Cheat Sheet - Meet Kevin - Updated 8-29-2020
Cheat Sheet: [Live] Door Hardware Cheat Sheet - Meet Kevin - Updated 8-29-2020
Cheat Sheet: [Live] Drywall & Texture Work Cheat Sheet - Meet Kevin Updated 8-29-2020
Cheat Sheet: [Live] Exterior Light Fixtures Cheat Sheet - Meet Kevin - Updated 8-29-2020
Cheat Sheet: [Live] Exterior Painting Cheat Sheet - Meet Kevin - Updated 8-29-2020
Cheat Sheet: [Live] Fence Cheat Sheet - Meet Kevin - Updated 8-29-2020
Cheat Sheet: [Live] Insulation Cheat Sheet - Meet Kevin 8-29-2020
Cheat Sheet: [Live] Interior Light Fixtures Cheat Sheet - Meet Kevin 8-29-2020
Cheat Sheet: [Live] Interior Painting Cheat Sheet - Meet Kevin - 8-29-2020
Cheat Sheet: [Live] Inventory in Car Cheat Sheet - Meet Kevin - 8-29-2020
Cheat Sheet: [Live] Landscaping Cheat Sheet - Meet Kevin - Updated 8-29-2020
Cheat Sheet: [Live] Linoleum Cheat Sheet - Meet Kevin - Updated 8-29-2020
Cheat Sheet: [Live] Plank & Hardwood Floor Cheat Sheet - Meet Kevin - Updated 8-29-2020
Cheat Sheet: [Live] Plumbing & Bath Hardware Cheat Sheet - Meet Kevin - Updated 8-29-2020
Cheat Sheet: [Live] PRIOR TO Closing - Cheat Sheet - Meet Kevin - Updated 8-29-2020
Cheat Sheet: [Live] Renter's Insurance Cheat Sheet - Meet Kevin - Updated 8-29-2020
Cheat Sheet: [Live] Roof Cheat Sheet - Meet Kevin - Updated 8-29-2020
Cheat Sheet: [Live] Scraping Ceilings & Asbestos Testing Cheat Sheet - Meet Kevin - Updated 8-29-2020
Cheat Sheet: [Live] Termites, Wood, & Lumber IMPORTANT Cheat Sheet - Meet Kevin - Updated 8-29-2020
Cheat Sheet: [Live] Water Softener Cheat Sheet - Meet Kevin - Updated 8-29-2020

Section 7: DIY Recommended Maintenance & Tips.

Air Filters & Tenant Trick. (2:00)
Flushing Fire Sprinklers DIY & Fire Department Warning. (5:51)
Ceiling Fan Remotes vs Wire. (2:30)
Chimney: What about the Chimney Cap? (1:32)
Roof Maintenance Tip & Trick & Timing. (2:09)
Electrical Checkup & Warning. (2:26)
Epoxy & Flakes Garages: Warning. (1:15)
Insurance Claim Documentation & Example. (5:41)
Stoves: Crusty & Stained Stove & Oven Grates: SOLVED! (1:48)
Termites & Rot, Fumigations, and Prevention. (2:02)
Window Screens & Who Should Fix Them + Deposit Issue. (0:42)
Warning for Turning on Electricity and Water. (3:12)
Water Heater Maintenance & Expansion Tanks & SharkBite & Pans. (2:05)
Water Heater FULL GUIDE (Code). (2:26)
Water Heater Drain. (1:15)
Water Heater: Should you Replace your with Tankless? At all? (4:01)
Water Pressure Regulators & Gauges [DIY Tests]. (2:05)

Section 8: Finding Contractors and Handy People.

8.1: FIRST Question when HIRING Contractors & Vendors. (1:45)
8.2: Easy Way to Make Contractors LOVE You. (0:53)
8.3: Finding Vendors: First Step: Primary Circle. (1:01)
8.4: Finding Vendors: *PRO HACK* Second Step: Secondary Circle. (1:12)
8.5: Finding Vendors: Third Step [Less Desired, but Works.] (0:57)
8.6: Finding Vendors: The Danger of Online. (1:04)

Section 9: Coordinating & Paying Contractors.

9.1: Real Walkthrough of Day 1 Contractor Coordination, Price Trick, Tape, Notes Etc. (21:42)
9.2: 3 MUST DO Hacks for Handyperson & Contractor Coordination. (2:24)
9.3: The #1 Contractors Thing HATE & the Accord Trick. (1:18)
9.4: NEVER Say this with Contractors & THE SHELF. (2:10)
9.5: If Unlicensed… 2 Things to Do to Limit Liability. (1:12)
9.6: Formal Way to Pay Contractors. (1:35)
9.7: The Normal Way to Pay Contractors [Tentative Placeholder]
9.8: **Important** DO THIS WITH CONTRACTORS: Additionally Insured. (1:46)
9.9: Dealing with Contractions on SMALL Jobs. (1:25)
9.10: Dealing with Large Construction Jobs. (1:43)
9.11: 95% Rule. (0:28)

Section 10: Valuing Rental Real Estate.

10.1: What do Tenants Want? Can We Provide That? (3:15)
10.2: What Upgrades Do NOT Create Rent Value. (5:37)
10.3: What Upgrades DO Create Rental Value. (6:12)
10.4: The Two Methods for Rental Comps & Competing with Others [Important]. (6:13)
10.5: When You DON’T have to Undercut the Competition & Being an AWESOME Landlord. (2:22)
10.6: Biggest DANGER of Rental Comps. (2:33)
10.7: Zestimates & Algorithms. (2:00)
10.8: Align with these Comps when Pricing your Rental. (1:12)
10.9: The BEST Rental Price. (2:06)
10.10: What Guarantees Rent Value? (1:46)
10.11: The FINAL, BEST Indicator of Market Value. (9:15)
10.12: When & How to Adjust your Price. (1:53)
10.13: Timing Issue & Desperate by Reducing the Price? (2:38)
10.14: The Bidding War & The Psychological Face of Evil. (2:55)
10.15: Market Survey [Opens, Managers, etc.]. (3:20)
10.16: Rent Increases & Decreases: Should you Increase the Rent and How Much? (6:53)
10.17: Rent Increases & Decreases: Breaking the News. (8:15)
10.18: Multifamily: Raising Rents when Acquiring Property with BELOW MARKET Rents. (3:10)
10.19: Cost per Foot Myth. (1:39)
10.20: Market Value for Pets & Pet Deposits (2:34)
[More In Production]

Section 11: Advertising your Rental: The Online Ad & Description [With Examples and Templates].

11.1: Advertising Your Rental Description [Part 1]. (2:44)
11.2: Advertising Rental Description [Part 2]. (3:36)
11.3: Advertising Your Rental [Description Part 3]. (2:33)
11.4: DO NOT USE These Words in Rental Ads! (1:29)
11.5: Should you Use Craigslist? (1:26)
11.8: Reason #2: Reiterating WHO Maintains Landscaping. (0:49)
11.6: Common Utilities, Advertising, and Market Value. (1:07)
11.7 Reason #1: Reiterating WHO Maintains Landscaping. (2:03)
11.9: Best Rental Advertising Platform. (1:26)
11.10: (IMPORTANT): Should you have to Pay Realtor Commissions or List on the MLS? (7:49)
11.11: The Downside of Signage. (1:11)
How to Advertise Your Property Online [Example #1] (8:30)
How to Advertise Your Property Online [Example #2] (4:02)
How to Advertise Your Property Online WITH HACK [Example #3] (2:45)
Why the Hack from Example 3 Rocks. (0:39)

Section 12: Photography & Editing Guide. [In Production].

12.1: BEST Time to Photograph your Rental. (1:55)
12.2: How to Shoot a Rentals: 4 MUST USE Rules. (4:55)
12.3: Organizing your Photos on Listings. (1:35)
12.4: Editing Workflow via Lightroom for Rental Photography. (4:31)
[More In Production]

Section 13: Liability: Protecting Your First Property.

13.1: Protecting Your First Property: Step #1. The Big One. (9:42)
13.2: Protecting Your First Property: Step #2. The Details of the Big One. (2:30)
13.3: Protecting Your First Property: Step #3. The Money & Bills. It’s a Business or Not? And Free Month Rent. (4:37)
13.4: Protecting Your First Property: Step #4. The 3 Big Options. (5:24)
13.5: Protecting Your First Property: Step #5. The Grade. (5:39)
13.6: Protecting Your First Property: Step #6. Practical. (3:21)
13.7: Protecting Your First Property: Step #7. If You Have a Manager. (3:49)
13.8: Protecting Your First Property: Step #8: Warranty Plans. (2:57)
13.9: Protecting Your First Property: Step #9: The City & Tenant Risk (YIKES). (6:08)
13.10: Protecting Your First Property: Step #10: License and Occupancy. (1:45)
13.11: Protecting Your First Property: Step #11: Deniable Insurance and the “Apathy” Issue. (2:38)
13.12: Protecting Your First Property: Step #12: Age. (4:06)
13.13: Protecting Your First Property: Step #13: Falls and Risks. (1:07)
13.14: Protecting Your First Property: Step #14: Basic Maintenance [Cheat Sheet]. (1:12)
13.15: Protecting Your First Property: Step #15: Surges. (2:14)
13.16: Protecting Your First Property: Step #16: Keys & Keybox. (3:02)
13.17: Protecting Your First Property: Step #17: SECRET FREE Insurance. (2:29)
13.18: Protecting Your First Property: Step #18: Every Few Years, Do This. (4:52)
13.19: Protecting Your First Property: Step #19: Contract & Tenant Disclosures (2:55)
13.20: Protecting Your First Property: Step #20: Umbrella Insurance. (5:54)
13.21: Protecting Your First Property: Step #21: The Ironic *RISK* of Updating. (1:05)

Section 14: Liability: Protecting Your Portfolio.

14.1: Protecting your Portfolio: Step 1: External Risks: [Most Forget These]. (5:57)
14.2: Protecting your Portfolio: Step 2: Internal Risks: The Truth about the Limited Liability Company [LLC]. (4:50)
14.3: Protecting your Portfolio: Step 3: Multiple Entity Theory (2:33)
14.4: Protecting your Portfolio: Step 4: Corporations. (1:02)
14.5: Protecting your Portfolio: Step 5: Partnerships & TICs. (2:56)
14.6: Protecting your Portfolio: Step 6: A Special Trust for Creditor Protection [Advanced]. (2:38)
14.7: Protecting your Portfolio: Step 7: Will & Living Trusts, Common, Revokable, LLC, and More. (6:53)
14.8: Protecting your Portfolio: Step 8: The No Brainer, DO THIS NOW. (3:29)
14.9: Protecting your Portfolio: Step 9: Living Trust Trick. (1:31)
14.10: Protecting your Portfolio: Step 10: Disguised Ownership with LLCs - the Ultimate Move. (1:42)
14.11: What Changes with your Second or Third Rental Property? (2:30)

Section 15: Pre-Screening Tenants and Call Psychology.

15.1: The Point of Prescreening (CRUCIAL — DON’T SKIP) & Real Power of Anonymity. (3:41)
15.2: Prescreening Calls: Question 1. Avail. (2:52)
15.3: Prescreening Calls: Question 2. People & What to Ask your CITY. (2:11)
15.4: Prescreening Calls: Question 3. Pets. (2:53)
15.5: Prescreening Calls: Question 4: Employ. (3:23)
15.6: Prescrening Questions: Take Home. (1:04)
15.7: Prescreening Calls: Question 6: Sneaking into Credit. (1:52)

Section 16: Mock Tenant Screening Calls [Office Role-Play].

16.1: Mock Call Single Tenant DOESN’T Know Credit Aggressive. (6:17)
16.2: The Backdoor Method, Who Has Credit, & When to Bring It Up (Important). (3:48)
16.3: Mock Call Dodges Credit, Reveals Divorce Destroyed Credit. (5:53)
16.4: Does Credit Predict Income & Job Stability? Prescreening Questions. (1:31)
16.5: Bully Dog Call. (4:30)
16.6: Rejecting “Late Availability.” (1:02)
16.7: Nurse & Fire Fighter: 620 Credit & “YOU’RE DISCRIMINATING!” (3:25)
16.8: Roommate with Low Credit & Low Income WITHOUT Roommate. (3:58)
16.9: Denying Multiple Pets. (1:47)
16.10: Pet Rent Disclaimer, Setting up an Excellent Tenant. (2:56)
16.11: Moving Up a Showing (Watch 16.10 THEN This). (0:19)
16.12: [IMPORTANT with Case-by-Case Mod] One Great, One Bad Credit [Variant from 16.10]. (2:55)
16.13: Identify Desperation & Red Flags. (2:45)
16.14: Proof of Income: No Job with Credit vs GREAT Job BAD Credit. (1:48)
16.15: Screening: College Rentals — Qualified Tenant vs Qualified Cosigner. (5:16)
16.16: Ideal College Rentals. (1:59)
16.17: Reference Letters. (1:13)
16.18: Simple for Multi-Year Leases (Negotiating). (0:19)

Section 17: [Role Play] Mock Showings.

17.1: [Role-Play] Basic Introduction for Rental Property Showing & Small Talk Ideas. (0:47)
17.2: [Role-Play]: FULL Walking Tenant Through Property WITH TOUCHUP NEEDED. (13:00)
17.3: [Role-Play] Application for Qualified Tenant In Person. (0:57)
17.4: [Role-Play] Application for Tag-Along: Not Qualified Person. (0:38)
17.5: Overall Impression & the VIBE of the House. (0:39)
17.6: [Role-Play]: Kevin the Nightmare Tenant: Multiple Red Flags of Fussy Tenant. (8:11)
17.7: With Example: Perception, Promises, Minor Touchup, & Tenant Expectations During Showings. (3:39)
17.8: [Role-Play] URGENT Mock Application for Qualified Person (But Can’t Fill Out Now!) (1:38)
17.9: Late Showings & Mistake on Credit [Example]. (3:56)
17.10: [Role-Play] Tenant SAVINGS & Tenant SWITCH In Showing. (6:43)
17.11: Problem Showings & Red Flags. (2:02)
17.12: Purses During Showings. (0:32)
17.13: Should you Follow Tenants During Showings? (2:47)

Section 18: Fair Housing, Discrimination, and Screening Tactics.

Discriminating Against Bankruptcy. (2:16)
Discriminating Against Credit. (0:46)
Discriminating Against Criminals (Now Illegal? Solving?) (1:30)
Discriminating Against Income, Food Stamps, Section 8 (ALWAYS USE THIS RESPONSE) (2:47)
Discriminating Against MEAN People (Can You Deny Someone MEAN?). (3:19)
Discriminating Against Kids. When It's OK *NOT* To Rent to Applicants with Kids. (2:52)

Section 19: Pets.

19.1: Screening Pets -- BIG WARNING — ALWAYS Do This! (0:48)
19.2: Insurance Example (List of Excluded Breeds) (0:32)
19.3: Tenant Attestation & Pet Bite History. (1:02)
19.4: Is Someone Trying to Sneak in a Bully Dog? (2:31)

Section 20: “Text & Email” Psychology [Office Role-Play]

20.1: The MUST-USE Psychological Format of Texts, Emails, and Letters. (4:44)
20.2: NEVER use THESE Words. (2:35)
20.3: The 4 Risks with Texting & How Tenants Beat You. (5:14)
20.4: Texting with Contractors & the Contractor Relationship. (5:40)
20.5: Texting Contractors vs Tenants. (3:41)
20.6: Text Convo Example: The Art of Texting a Contractor with Flaws Touchups Requests. (3:54)
20.7: Text Convo Example: Kevin with Tenant #1 for Move-In. (10:12)

Section 21: BEYOND Tenant Leverage: Screening Order [More Lectures in Production].

21.1: What to do Upon Receiving Application [In-Person, FIRST Thing]. (3:38)
21.2: What to do AFTER Bringing Application Back to Office, Software, Identity Comp. (5:25)
21.3: Credit Check & Dual Apply. (1:27)
21.4: C-D Property — Eviction Example that Went Bad, But Ended Good (Guess Why It Marginally Ended Okay). (2:51)
21.5: Application for Rent & HUGE TRICK for Tenant Leverage. (3:10)

Section 22: Tenant Inspections.

22.1: Pre-Move Out Inspection & Security Deposit Timing & Handling & WARNING. (7:48)
22.2: The Danger of Drop-In Inspections and the COVERT Trick to Inspect. (2:02)
22.3: Safety Inspection or General Inspection with Tenant There. (1:35)
22.4: REAL EXAMPLE: Move-In Inspection on NEW Remodel. (15:09)

Section 23: Contracts.

23.1: Smoking and Vaping: Ultimately, Focus on This. (1:55)
23.3: Year Lease vs Month-to-Month & Manipulating Lease Expiration [Death Window]. (2:49)
23.2: Online Forms vs Realtor Forms (Can you Use Realtor forms?) (1:03)
23.4: Rent Increase issue with Month-to-Month Tenancy. (0:50)
23.5: VERY IMPORTANT! Rent Increases & Rent Reductions. (3:49)
23.7: Dealing with Late Tenant: Late Fee. (1:57)
23.6: When Rent is Due & Late. (1:10)
***WATCH FIRST*** HUGE WARNING ON GENERIC CONTRACTS — DO THIS **INSTEAD** (3:53)
The Absolute Best Forms to Use and How to Get Them. (5:11)
**Free, High-End Legal Advice** (Not clickbait). (3:32)
STARTING CONCEPT: The Dumb Date. (2:30)
STARTING CONCEPT: Changes to Contracts - DEAL CLOSING ADVICE - IMPORTANT! (2:40)
STARTING CONCEPT: Should you Bother Highlighting? Can it Bomb or Save a Deal? (5:27)
STARTING CONCEPT: NA vs Blanks? (1:57)
Explaining Forms & Notices: 3-Day Notice to Pay or Quit & Document Delivery. (2:35)
Explaining Forms & Notices: 48-Hour Notice of Inspection PRIOR TO Termination & Tenant REPAIRS & Deposit. (4:54)
Explaining Forms & Notices: Application for Rent & HUGE TRICK for Tenant Leverage. (3:10)
Explaining Forms & Notices: Cancellation of Lease (vs 3 day). (1:40)
Explaining Forms & Notices: Addendum & Live Checklist [Things to Consider Including in Addendum]. (1:06)
Explaining Forms & Notices: Bed Bug Disclosure — Super Important for THIS Real Estate. (2:43)
Explaining Forms & Notices: Cash for Keys (MASSIVELY IMPORTANT) (HOW TO NEVER HAVE AN EVICTION!). (6:29)
Explaining Forms & Notices: Denial of Rental Application & Important Trick for Rental Ads (1:48)
Explaining Forms & Notices: Tenant Estoppel Certificate & HUGE DANGER! (3:32)
Explaining Forms & Notices: Extension of Lease Form & Rent Increase (MY FAVORITE FORM!). (1:18)
Explaining Forms & Notices: Keysafe and Lockbox Addendum & Showing Trick for Minimizing Vacancy. (1:23)
Explaining Forms & Notices: Lease Agreement: Important Terms, Clauses, and Tricks. (20:29)
Explaining Forms & Notices: Lead Based Paint Disclosure Hack & ALWAYS GIVE THIS Document!! (6:22)
Explaining Forms & Notices: Move in & Move Out Inspection [How I Handle these Inspections]. (3:40)
Explaining Forms & Notices: Mold & Ventilation Guide & Addenda. (3:03)
Explaining Forms & Notices: Notice of Entry & Danger. (1:11)
Explaining Forms & Notices: Notice of Right to Inspection Prior to Termination (Useful for LEVERAGE). (1:08)
Explaining Forms & Notices: Notice of Termination, Section-8 Timing, & Rent Control. (4:03)
Explaining Forms & Notices: Pet Addenda and Big Mistake. (2:38)
Explaining Forms & Notices: Water Heater & Smoke Detector Statement of Compliance. (1:14)
Cheat Sheet: [Live]: Tenant Addenda

Section 24: Service of Existing Tenants.

24.1: The Jekyll & Hyde Tenant. (5:24)
24.2: Show to New Tenants DURING Existing Tenancy & COMMUNICATING. (1:20)
24.3: Befriending Tenants, Indebtedness, & Should you Send Christmas Cards to Tenants? (1:48)
24.4: Tenant’s Call Complaining of Pests, Ants, Gophers, Rats, or Other. (0:52)
24.5: Tenant Complaining About Neighbors. Handling. (1:25)
24.6: The Rule: Live and Let Live. (1:01)
24.7: How Fast Should you Respond to the Tenant? (1:13)
24.8: What Times Should you Respond to a Tenant? (0:34)
24.9: The BEST Online Rent-Collecting Platform (FREE! - NOT Sponsored) (7:29)

Section 25: Security Deposit Refunds.

25.1: Connie’s Tricks on Deposit Returns for Minimizing Complaints - *Common Mistake* (5:18)
25.2: Staying Out of Court on Deposits: Defending Attorney Letters: ONE GOOD WAY. (1:13)
25.3: Normal Wear and Tear vs Cleaning & Doubt vs Aggressive Trick. (2:59)

Section 26: Going Deeper on Insurance.

26.1: Renter’s Insurance [Renter’s Insurance Checklist]. (2:33)
26.2: Landlord Insurance. (0:45)
26.3: Landlord Insurance LOOPHOLE DANGER #1!!! (2:15)
26.4: Landlord Insurance LOOPHOLE DANGER #2 & **ALWAYS do THIS**!!! (2:03)
26.5: KNOW THIS About Insurance: The Hack of Insurance. (4:07)
26.6: Landlord Insurance: Condos, Coops, HOAs. (1:44)
26.7: Loss Assessment. (1:12)
26.8: When to Establish Insurance & Which Deductibles. (1:24)
26.9: IMPORTANT DURING REMODELS: Vacant Home Insurance. (1:47)

Section 27: Book Keeping & Taxation.

[In Production]

Section 28: File Storage & Organization.

28.1: Big Tip for Organizing your Life and Rentals. (2:05)

Section 30: Evictions, Unique Situations, and Changes.

30.1: Handling Evictions, Notices, Your Goal, First Step, Pro Help, and Solutions. (8:11)
30.2: What if the Tenant Wants to Break the Lease? Who Pays for Prep and How to Handle? (3:00)
30.3: Why I LOVE Tenants who Break their Lease & Paint. (3:14)
30.4: Cash for Keys [Coming Soon]

Section 31: HOA/Owners Associations.

31.1: Qualifying an HOA to Buy There. (3:06)
31.2: HOAs, Rental Restrictions, Rental Rules, & Pets. (1:48)
31.3: EXTREMELY Important for HOA Ownership. (0:20)

Section 32: Subleasing & Rental Arbitrage.

32.1: Why We Disallow Subleasing. (1:33)
32.2: Note on AirBnB & Rental Arbitrage & the Bottom-Line Question to Ask. (2:19)
32.3: What if Someone AirBnB’s WITHOUT your Permission? (0:40)

Bonus

(Bonus) NEW & Full Tenant Eviction Interview, Reaction, Strategic "Sorry" as a Tool, Cash for Keys, Etc. (36:58)

Covid Lectures

Heads Up for March-April 2020 New Lectures (1:23)
How to Renovate in a Recession, Crisis, or Outbreak (Differently) [Quick Cheat Sheet] (2:49)
Adding a Guest Unit or Big Remodel During Crisis, Recession, or Outbreak (1:06)
Pricing a Rental in a Recession, Crisis, or Outbreak (2:11)
Check this FIRST in Renovations! Will Save you Money/Headaches (3:32)
Preventing Ridiculous, Over-Priced Bills - 2 Tricks. (2:47)
How to Handle Incorrect Bills (Unjustified Bill) (2:30)
A Lesson on Termites (Kevin's Recommendations) (7:23)
Important Update: FASTEST Way to Rent Properties: Text Screening, Negotiating, Contactless Renting (20:53)
Stay Resolute on Screening (Examples) (4:04)
Update - New Covid Tenant Screening (Real Example) (4:16)

Bonus Rental Renovation Walkthrough Tours.

Corner House: Day 8 Checkin (more coming on this house) (37:26)
Hoarder House: After Walkthrough Hoarder House (with Expenses Spreadsheet) (more coming on this house) (18:47)
Hoarder House: Every Expense on Spreadsheet
Hoarder House: 3D Before, During, After Video & Links (14:28)
Cul-de-Sac House: Before (26:16)
Cul-de-Sac House: Before, During, After (21:10)

How I FIRST Introduce Contractors to my Jobs (Sample).

Sample: How I Prep an Electrician (Real Job) Part 1. (1:24)
Sample: How I Prep an Electrician (Real Job) Part 2. (1:01)
Sample: How I Prep an Electrician (Real Job) Part 3. (1:11)
Sample: How I Prep an Electrician (Real Job) Part 4. (1:03)
Sample: How I Prep a Plumber (Real Job) Part 1. (1:00)
Sample: How I Prep a Plumber (Real Job) Part 2. (1:01)
Sample: How I Prep a Plumber (Real Job) Part 3. (0:57)
Sample: How I Prep an HVAC Contractor (Real Job). (1:11)
Sample: How I Prep Handypeople (After Engineer). Part 1. (1:02)
Sample: How I Prep Handypeople (After Engineer). Part 2. (0:54)
Sample: How I Prep Handypeople (After Engineer). Part 3. (1:04)

2021 New Lectures.

Property Management: Getting Rental Contracts for All States & NEW Workflow!! (8:45)
Property Management: New Painting Updates & Tricks. (3:18)
Property Management: Old Homes. (3:40)
Property Management: S Corp for Management? (1:27)
Property Management: Proper Remodeling Architecture. (10:15)

2024 April New Lectures.

Property Management: Squatters vs Evictions. (10:57)

4.4: Connie’s Perspective on Documenting Conversations.

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